What to Look for in an AC Repair Technician

July 08, 2015

It’s time to get your shorts out of storage, the weather is absolutely heating up here in West Valley City. Your AC is going to be in for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional identified and thoroughly vetted before your AC has any issues surviving an incoming heatwave.

It would be nice if you could just pick the first number out of the phone book and have confidence that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a shady repairman or the heat so the team at Select Comfort Systems Heating & Air Conditioning has some red flags to watch out for that let you know you may be dealing with an unreliable company.

1) Requesting Full Payment Prior to Starting Work

A trustworthy company will provide you with an estimate in advance of beginning any work. Any company demanding payment prior to starting work is a big red flag. Another demand of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed correctly or completely.

2) Quotes a Cost Prior to Inspection

A technician may have an educated guess of what is going wrong with your air conditioner over a phone call, but they won’t be able to truly diagnose it until they have actually inspected your system. Look for a company that will provide you with an estimate only after conducting an inspection.

3) Refuses to Put it in Writing

If you’ve watched even 5 minutes of a court show on TV, you know it doesn’t count unless it’s in writing. This is non-negotiable. If a company isn’t willing to put the job and charges into writing, don’t have confidence in them to finish the work. By getting a signed contract prior to work beginning you’re making certain that you and your contractor are on the same page and you’ll have no surprise costs after your repair is completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but the majority do. You can find out online and see if licenses are required in your area. If you are living in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses inexperienced workers. And any grievances or issues with the company you choose can be reported. If you find a company that is operating without a license, there’s most likely a reason for that and you’ll want look elsewhere.

These warning signs will hopefully help guide you along as you’re looking for a dependable AC repair technician in the West Valley City area. The pros at Select Comfort Systems Heating & Air Conditioning are ready to get the job done right and earn your trust. Give us a call at 801-305-4777 to set up an appointment up with us anytime.