
The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can raise and lower settings to help you save even more.
The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy company for valuable rebates, because you could be able to get a Nest for free or close to it.
Once you’ve made sure it’s compatible, you can either install it without help or contact a HVAC professional like Select Comfort Systems. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue as the thermostat can draw ample power from other heating and cooling wires.
Sometimes, your heating and cooling system may require that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Malfunctions
The Google Nest Thermostat is a step up from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t draw ample power, Nest says you may run into some of these problems:
- Short battery life.
- Thermostat motion sensing is disabled.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system abruptly turns on or off, or won’t turn off.
- Your system is creating odd noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
- There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
- The system fan is continuously running, won’t switch on or turns off and on rapidly in a short period of time.
You could think something is up with your heating and cooling system, but if you just started using the Nest, we suggest you start with your thermostat initially. This is especially pertinent if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.
Our Pros Can Solve Nest Thermostat Issues
If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the problem, a smart thermostat professional including one from Select Comfort Systems can assist you. We can identify the issue and put in a C-wire, if needed.
Smart thermostats including the Nest are made to make your life more convenient, with automatic energy-efficient programming and the option to monitor temps while you’re out. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling specialists at Select Comfort Systems can take care of the trouble quickly.
If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at to request your appointment today.