The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or away and can raise and lower temps to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it without help or hire a HVAC specialist like Select Comfort Systems. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can get enough power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate juice, Nest says you could encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on repeatedly in a short period of time.

You may believe something is up with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat right away. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Professionals Can Solve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t repair the dilemma, a smart thermostat professional including one from Select Comfort Systems can support you. We can diagnose the problem and add a C-wire, if needed.

Smart thermostats such as the Nest are created to make your life more convenient, by automatic energy-efficient programming and the ability to monitor temperatures while you’re out. It’s a time-consuming experience when yours won’t operate like it should, but our heating and cooling pros at Select Comfort Systems can resolve the trouble in no time.

If you’re running into strange heating and cooling behavior with your new Nest, call us at 801-305-4777 to set up your appointment today.