No important decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation is not something you want to try to DIY. It’s important to find a contractor that is highly skilled in many areas. They will figure out your home’s load calculation, pull permits to ensure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The experts at Select Comfort Systems Heating & Air Conditioning have put together some questions to ask to assist you on your pursuit of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to provide you with a list of recent customers that can authenticate the quality of their work. After obtaining that you can call and find out about their recent HVAC projects, if they are pleased with the results and if they would hire the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will enthusiastically provide you with referrals.
Another option option is asking for the help of your friends on social media. These recommendations are received from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The perfect time to secure a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s operating properly and get your regular maintenance scheduled to keep it running properly.
Building a relationship based on trust and experience is important to us at Select Comfort Systems Heating & Air Conditioning in West Valley City. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 801-305-4777 or set up an appointment with us using our online scheduler.