man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in West Valley during the colder seasons, when they’re necessary to keep you toasty. While you know the team at Select Comfort System Heating & Air Conditioning will forever be there ASAP when you require us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some cash if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is switched “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is switched off.
    • Check your thermostat to guarantee it’s on, switched to the correct temperature and isn’t fixed to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re not sure where it is) and inspect your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, confirm that it’s showing the proper time. If it thinks it’s morning when it’s actually night, it may not turn your heat on because it doesn’t know you’re home.
  3. Is an obstruction causing your furnace to not work?
    • Check your air filters to ensure they’re not clogging things up.
    • Do you have any obstructed ducts, vents or cool air entries?
    • Are all supply registers accessible?
    • Is your exhaust flue clear?

If you’ve gone through this checklist and you’re still lacking heat, call Select Comfort System Heating & Air Conditioning at 801-305-4777 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.